Last updated: July 2026
VASCOR Properties (“VASCOR,” “we,” “us,” or “our”) operates the website vascor.rentals and offers short-term luxury rental accommodations in Medellín, Colombia and Miami, Florida, USA. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
1. Information We Collect
When you make an inquiry, request a booking, or complete a reservation, we may collect:
- Identification information: full name, email address, phone number, and, where required by local law for guest registration and check-in, a copy of your government-issued ID or passport.
- Booking information: check-in/check-out dates, number of guests, selected property, and special requests.
- Payment information: processed securely by our third-party payment gateway. VASCOR does not store full credit card numbers on its own servers.
- Communications: messages you send us through our contact form, email, or phone.
- Technical information: IP address, browser type, and cookies collected automatically when you browse our website.
2. How We Use Your Information
- To process and confirm your reservation and manage your stay.
- To verify your identity at check-in, as required by local hospitality and safety regulations in Colombia and the United States.
- To communicate booking confirmations, updates, and respond to inquiries.
- To process payments through our payment processor.
- To comply with tax, legal, and regulatory obligations.
- To improve our website and guest experience.
3. Legal Basis for Processing
We process your personal data on the basis of: (a) performance of the rental contract with you, (b) compliance with legal obligations (including guest registration requirements), and (c) our legitimate interest in operating and improving our services.
4. Sharing of Information
We do not sell your personal information. We may share it with:
- Payment processors, to complete your booking payment securely.
- The building or property management where your accommodation is located, solely for guest registration and security/access purposes.
- Our booking and website service providers (such as our reservation management system and hosting provider), strictly to operate our services.
- Government or regulatory authorities, when required by law.
5. Data Retention
We retain your personal data for as long as necessary to fulfill your reservation, respond to inquiries, and comply with our legal, accounting, and tax obligations.
6. Cookies
Our website uses cookies and similar technologies to ensure core functionality and to understand how visitors use our site. You can control cookies through your browser settings.
7. Your Rights
If you are located in Colombia, you have rights under Law 1581 of 2012 (Habeas Data), including the right to know, update, rectify, and request deletion of your personal data, and to revoke your consent at any time. Guests from other jurisdictions, including the United States, may have similar rights under applicable local law. To exercise these rights, contact us using the details below.
8. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information against unauthorized access, loss, or misuse.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us through our Contact page.